Kralendijk, January 31st, 2022 — In the period from January 31st to February 14th, 2022, Water en Energiebedrijf Bonaire (WEB) will conduct research into the quality of water and electricity services on Bonaire. WEB Bonaire invites the community of Bonaire to participate and make themselves heard.
Purpose of the investigation
With the research, WEB wants to gain insight into the perception and satisfaction of customers and how the service and communication towards the customer can be optimized. Based on the results of the survey, WEB Bonaire can find out which aspects require attention and which concrete improvements need to be implemented to guarantee the desired quality of service. WEB Bonaire also wants to gain insight into the experiences and wishes of residents with regard to sustainable products.
Digital Questionnaire
All residents and companies of Bonaire will receive a letter of invitation to participate in the survey along with their invoice. The invitation letter contains a QR code that can be scanned with a mobile phone to gain access to the digital questionnaire. The questionnaire can also be found on www.webbonairesurvey.com from January 31st to February 14th , 2022 and facebook.com/webbonaire.
WEB Bonaire would like to thank the residents of Bonaire in advance for their participation and contribution to the future of the water and electricity supply on Bonaire.
For more information, please contact our customer service department at 715-8244 or info@webbonaire.com.
Scan the QR code to access the questionnaire:
