Cashier and info desk
The cashier and info desk are open 07:45 – 11:45 and 13:00 – 15:00 on working days. The cashier is open non-stop the first and last week of the month, also open during lunch.
To apply for the Pagabon system, whether or not there is an electricity connection does make a difference. If you only have a temporary electricity connection, you cannot yet apply for a Pagabon system.
To apply for the Pagabon system, you must submit the following documents:
*The inspection, completion and signing of the inspection card must be performed by a registered installer. You can obtain the inspection card from the relevant installer.
Once the application is complete and includes all of the required documents, we will schedule an appointment with you to review the situation on site. If civil work activities (excavation) are necessary in order to create the connection, the procedure may take longer.
Once you have paid the costs for the connection, we will schedule an appointment with you to install the Pagabon meter. After this installation, the customer service department will activate the system. You will then receive the Pagabon instruction card, on which you can record your meter number. You can read both your meter and your customer number on the receipt of the electricity credit you have purchased.