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Service disruptions

If the power and/or water supply in or around your house gone out, we are happy to help you solve the problem as quickly as possible.
It is important that you first of all determine where the problem was caused: on your own property or in the WEB distribution network. You can easily determine this yourself by following the steps in the following document:

Checklist outages (download)

It is useful to print out this checklist and to store it in a place where all your family members can find it. Take the checklist with you if you carry out a check in and around the house.